Returns & Exchanges
At Imperium, we are committed to ensuring your wardrobe meets the highest standards of luxury and fit. If you are not completely satisfied with your purchase, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Initiate Your Request
Log into your Imperium account and navigate to your order history to select the items you wish to return and receive a digital authorization code.
Prepare Your Package
Securely place the items in their original box with all designer tags attached, ensuring the package is sealed to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from our portal, print it, and affix it clearly to the outside of your return shipment.
Drop Off and Track
Hand your package to the designated courier service and use the provided tracking number to monitor your return's journey back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing