Frequently Asked Questions
Everything you need to know about shopping with Imperium.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a claim.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Imperium ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your garments ethically sourced?
Absolutely. Imperium is committed to sustainable fashion; we partner only with factories that guarantee fair wages, safe working conditions, and eco-friendly manufacturing processes.